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The Cancellation needs to be done before shipment of order. After shipment no cancellation query shall be entertained.
When the payment is made in cash then the refund shall be processed by mode of NEFT. Vardhman knit world will make refund by NEFT only in the registered name of the customer.
When the payment is made using a credit/debit card (or any form of online payment) then the amount is credited back to the same account from which the payment is made.
We will keep you updated on the status of your return at each step. When we validate your return, we send you a return authorization mail.
At the closure of your refund, we shall send you a closure mail.
In rare cases of Damaged/Defective/Incorrect product received, you need to inform us within 48 hours of Delivery.
Online refunds will be done within 7 working days.
COD refunds will be done in 14 working days.
At Vardhmanknitworld.com we have 7 days returns/exchange policy. Returns/exchange is accepted if following conditions are met:-
Items can be returned in case of damaged product only .
There will be no return/exchange in case of shade variation as product color may slightly vary due to photographic lighting sources or your monitor settings.
Returns/exchange request of damaged product needs to be within 7 days of the delivery of the product(s).
Please fill online return form for easy processing of refunds.
Please make sure that the returned item(s) is unused and unwashed and returned with original packaging and tags in place. Items without tags will not be accepted.
If the packet is received in damaged/defective condition, please notify us immediately and share the snap shot at email@example.com .
Any returned item received by us that does not meet the above mentioned conditions will not be accepted, and will be returned to the customer at their expense. No amount will be reimbursed in this case.
In case of orders where reverse pick-up may not apply, customers can self-ship the items to Vardhman Spinning & General Mills (A unit of Vardhman Textiles Limited), Chandigarh Road, Ludhiana - 141010.
The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time.